Title: | Customer Care Associate |
---|---|
ID: | 1003 |
Location: | Multiple Locations |
Department: | Client Services |
Welcome to Sam Levitz! We are a family owned and operated furniture retailer in Southern Arizona and have been Tucson’s preferred home and office furnishings provider for over 65 years! Our Company was founded by Samuel A. Levitz in 1953 and has grown to 5 retail locations with over 600 employees. Our mission is to improve the furniture buying experience by providing quality service, high value product and affordable prices.
We are one of the top 75 furniture retailers in the United States and growing fast! We have immediate openings and are looking for the perfect additions to our family!
Customer Care Associate
We are looking for customer service experts that will assist our customers in finalizing their purchases with the utmost quality and friendliness at all times. This position is very customer facing both on the phone and in person, customer service etiquette and ability to learn our information systems are very important.
Qualifications
- Positive attitude with a willingness to learn
- Good phone etiquette and customer service skills. This role requires "speaking with a smile".
- Computer skills strongly preferred will work with GERS, DispatchTrac, Metaswitch
- Adaptable to changing circumstances
- Experience in a cashiering role a plus
- Works well in a team environment which includes 2-6 office staff and 20-30 sales staff
- Learn the Company process and procedures
- Communicates and documents customer concerns
- Open to various work schedules, including weekends and holidays
Benefits include: Company Sponsored Group Medical Insurance Plan, Dental & Vision Insurance Plans, a Company Matching 401(k) Plan and an Employee Purchase Discount Program
Sam Levitz is an Equal Opportunity Employer. All applicants are required to authorize a criminal background check and a pre-employment drug test.
We are hiring at:
-Sam Levitz Furniture Tucson South - 3430 E 36th Street, Tucson (520) 624-7443
-Sam Levitz Furniture Tucson North - 3750 W. Orange Grove Road, Tucson (520) 531-9905
-Sam’s Furniture Outlet Central – 2020 W Prince Road,Tucson @ Prince &I-10 (520) 690-3700
- Ashley Homestore East –100 N Pantano, Tucson @ Pantano & Broadway (520) 917-2410
- Ashley Homestore Sahuarita/Green Valley– 100 W Duval Mine Road, Sahuarita (520) 399-2571
Job Types: Full-time, Part-time
Sam Levitz is an Equal Opportunity Employer. All applicants are required to authorize a criminal background check and a pre-employment drug test.